1. General Information
Trade name: Ilhamoon
Legal form: SRL
Registered office: Rue de la Station 63, 4430 Ans, Belgium
Company number / VAT: BE1025367501
Email: info@ilhamoon.com
Phone: (+32) 0487 73 91 02
The website Ilhamoon (hereinafter referred to as “the Site”) is published and operated by the company identified above (hereinafter referred to as “the Operator”).
2. Purpose of the Website
The purpose of the Site is the online sale of fashion products, including clothing, shoes, bags, and accessories for women, mainly to consumers located in Belgium and, where applicable, in other countries of the European Union.
3. Website Hosting
Hosting provider: Hostinger
The hosting provider ensures the storage and technical operation of the Site.
4. Intellectual Property
All elements available on the Site (texts, images, logos, graphics, videos, icons, layout, etc.) are the exclusive property of the Operator or are used with authorization.
Any reproduction, representation, modification, distribution, or use, in whole or in part, without prior written authorization from the Operator is strictly prohibited and may constitute an infringement.
5. Personal Data & Privacy (GDPR)
When using the Site and placing orders, the Operator collects and processes certain personal data (such as name, address, email, phone number, and payment data).
These data are processed in compliance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation.
5.1. Purposes of Data Processing
Personal data are used in particular for:
- order and delivery management,
- billing and payments,
- customer service management,
- sending commercial communications (newsletters, promotions, etc., only with prior consent where required),
- compliance with legal and accounting obligations.
5.2. Legal Basis
The main legal bases for processing are:
- performance of a contract (order processing),
- compliance with legal obligations,
- the legitimate interest of the Operator,
- user consent (for certain marketing activities).
5.3. Data Recipients
Personal data may be transmitted to trusted service providers (such as hosting providers, carriers, and payment processors) strictly within the scope of their services.
5.4. Data Retention Period
Personal data are kept for the duration necessary to manage the business relationship and to meet legal obligations.
5.5. User Rights
In accordance with the GDPR, users have the rights of access, rectification, erasure, objection, restriction of processing, portability, and withdrawal of consent.
To exercise these rights, users may contact:
Email: info@ilhamoon.com
Users also have the right to lodge a complaint with the Belgian Data Protection Authority.
6. Cookies
The Site may use cookies to ensure proper operation, analyze traffic, and possibly personalize content and offers.
During the first visit, users can accept or configure cookies. Disabling certain cookies may limit some functionalities of the Site.
7. Terms of Use
Access to the Site implies acceptance of these legal notices and, where applicable, the Terms and Conditions of Sale.
The user undertakes to:
- not use the Site for illegal purposes,
- not infringe the rights of the Operator or third parties,
- not compromise the security or proper functioning of the Site.
8. Liability
The Operator strives to ensure the accuracy of the information provided but cannot guarantee the complete absence of errors.
Product images are for illustrative purposes only and are non-contractual.
The Operator cannot be held liable for:
- temporary interruptions or unavailability of the Site,
- damage related to the use of the Internet,
- the content of external websites accessible via hyperlinks.
9. Applicable Law & Disputes
These legal notices are governed by Belgian law.
In the event of a dispute, an amicable solution will be sought before any legal proceedings. If necessary, the competent courts shall be those of the jurisdiction of the Operator’s registered office, subject to mandatory consumer protection rules.
10. Amendments to the Legal Notice
The Operator reserves the right to modify these legal notices at any time for legal, technical, or operational reasons.
The applicable version is the one in force at the time the Site is consulted.